Mediation involves at least two individuals or entities who have a disagreement they want to resolve. Mediation can be court ordered or part of a legal process, or it can involve solving a dispute between two individuals. The parties involved meet together with the mediator.
The mediator will begin by sharing the mediation process and guide the parties through developing ground rules for the mediation.
Next, one party will share their story. The other party will listen and then share their story, as if they have never heard the first party. This is not a time for rebuttal.
Following the sharing of stories, the issues and interests of each party will be addressed with the parties working together for a mutually agreed upon solution.
The final result of the mediation can be recorded in a Memorandum of Understanding (MOU), which will be mutually agreed upon and signed by the parties.